Datenschutzerklärung

This Privacy Policy explains how betseyjohnsonax.shop collects, uses, shares, stores, and otherwise processes personal information when individuals visit our website, purchase products, communicate with us, or otherwise interact with our online store.

For privacy questions or requests, contact:

Email: info@betseyjohnsonax.shop

This Policy is intended to reflect relevant requirements of the General Data Protection Regulation, including transparency obligations relating to personal-data processing.

1. Who We Are

For purposes of personal data processed directly in connection with the operation of betseyjohnsonax.shop, the store operates under the name:

betseyjohnsonax.shop

Privacy contact:

info@betseyjohnsonax.shop

Depending on the service concerned, Shopify and other third-party service providers may process personal information under their own applicable roles and privacy terms.

Shopify confirms that customer personal information can be processed through its platform and its affiliated entities and subprocessors.

2. Personal Information We May Collect

Depending on how you use the website, we may collect or receive information including:

Identity and Contact Information

This may include:

• Name;
• Billing address;
• Shipping address;
• Email address;
• Telephone number; and
• Other contact information voluntarily provided.

Order Information

This may include:

• Products ordered;
• Product variations;
• Quantity;
• Purchase amount;
• Order date;
• Order number;
• Shipping method;
• Delivery status;
• Returns;
• Refunds; and
• Customer-service history.

Payment and Transaction Information

Payment-related information may be processed by payment providers, Shopify, card networks, banks, or other financial-service providers.

Depending on the payment method, relevant information may include:

• Payment method;
• Transaction identifier;
• Payment status;
• Billing details; and
• Fraud-prevention information.

We do not encourage customers to send complete card-security information to us through ordinary email.

Device and Technical Information

Information collected automatically may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Language;
• Referring website;
• Pages viewed;
• Date and time of access;
• Website interactions;
• Session information; and
• Cookie or similar identifiers.

Shopify's current consumer privacy information describes processing of device information, IP addresses, browsing activity, purchase activity, transaction details, and related data when consumers interact with Shopify-powered merchant services.

Communications

When you communicate with us, we may process:

• Email address;
• Message content;
• Order details;
• Attachments;
• Customer-service notes; and
• Other information you choose to provide.

3. How We Use Personal Information

We may process personal information for purposes including:

• Providing and operating the website;
• Creating and administering orders;
• Processing payments;
• Confirming purchases;
• Delivering products;
• Providing tracking information;
• Processing returns and refunds;
• Responding to customer inquiries;
• Detecting and preventing fraud;
• Maintaining security;
• Managing disputes;
• Enforcing contractual rights;
• Maintaining accounting and transaction records;
• Complying with legal obligations;
• Improving website functionality;
• Analysing website performance; and
• Conducting marketing where legally permitted.

4. Legal Bases for Processing

Where the GDPR applies, personal data may be processed under one or more legal bases.

Performance of a Contract

We may process information where necessary to:

• Process an order;
• Take payment;
• Arrange delivery;
• Provide customer support;
• Handle returns; or
• Otherwise perform a contract with the customer.

Legal Obligations

We may process or retain information where required to comply with applicable:

• Tax;
• Accounting;
• Consumer-protection;
• Fraud-prevention;
• Regulatory; or
• Other legal obligations.

Legitimate Interests

Where legally permitted, processing may take place for legitimate business interests such as:

• Preventing fraud;
• Securing the website;
• Protecting legal rights;
• Improving customer support;
• Maintaining business operations; and
• Preventing misuse.

We will consider applicable data-protection requirements when relying on legitimate interests.

Consent

Where consent is required, we may rely on consent for activities such as:

• Certain marketing communications;
• Certain advertising technologies; and
• Non-essential cookies or similar technologies.

Consent may be withdrawn where applicable.

5. Shopify

Our online store is operated using Shopify technology.

Shopify provides ecommerce infrastructure that can facilitate:

• Store hosting;
• Checkout;
• Customer accounts;
• Order administration;
• Fraud prevention;
• Payments;
• Store analytics; and
• Other ecommerce functionality.

Shopify states that EEA customer personal data is initially processed by Shopify International Limited in Ireland, with affiliated entities and subprocessors assisting in providing Shopify services.

Shopify maintains separate privacy information describing how it processes consumer and merchant information.

6. Payment Providers

When you make a purchase, personal information may be disclosed to or collected directly by payment-service providers.

These providers may use information to:

• Authorise payment;
• Complete transactions;
• Detect fraud;
• Comply with financial regulations;
• Resolve disputes; and
• Provide payment services.

Their processing may be governed by their own privacy notices and legal obligations.

7. Shipping and Fulfilment Providers

To fulfil an order, we may provide information to:

• Carriers;
• Postal providers;
• Fulfilment providers;
• Warehouses;
• Logistics companies; and
• Related service providers.

Information shared may include:

• Recipient name;
• Delivery address;
• Telephone number where necessary;
• Email address where necessary;
• Order information; and
• Shipment reference information.

8. Service Providers

We may use service providers to support functions including:

• Website hosting;
• Ecommerce infrastructure;
• Payment processing;
• Fraud prevention;
• Customer support;
• Analytics;
• Email delivery;
• Order fulfilment;
• Shipping;
• Information security;
• Marketing; and
• Technical maintenance.

Providers should receive personal information only to the extent reasonably necessary for their applicable role and subject to applicable legal requirements.

9. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, tags, and similar technologies.

Some technologies are necessary to provide functions such as:

• Shopping carts;
• Checkout;
• Authentication;
• Security;
• Fraud prevention;
• Session management; and
• Website preferences.

Other technologies may support:

• Analytics;
• Personalisation;
• Advertising; and
• Marketing measurement.

German TDDDG rules generally require informed consent for storing or accessing information on an end user's device unless a statutory exemption applies, including where the technology is strictly necessary to provide a digital service expressly requested by the user.

Where required, we may provide a cookie-consent interface allowing customers to manage applicable choices.

Shopify provides customer-privacy settings that can be used to configure privacy policies, cookie banners, and related privacy preferences.

10. Marketing Communications

We may send promotional email or other marketing communications where legally permitted.

Where consent is required, marketing communications will be sent on the basis of valid consent.

Customers may withdraw their marketing consent or unsubscribe using the mechanism provided in applicable communications.

Transactional communications relating to:

• Orders;
• Payments;
• Shipping;
• Returns;
• Security; or
• Customer support

are not necessarily marketing communications and may still be sent where necessary to provide the requested service.

11. International Transfers

Ecommerce services may involve processing information in multiple countries.

When personal data covered by the GDPR is transferred internationally, appropriate safeguards required by applicable data-protection law should be used.

Shopify's Data Processing Addendum states that customer personal data may be transferred and processed in countries where Shopify, its affiliates, or third-party service providers operate and that transfers subject to EEA requirements are handled under applicable data-protection rules.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the relevant purpose, including:

• Completing transactions;
• Providing customer service;
• Managing returns and refunds;
• Maintaining business records;
• Resolving disputes;
• Preventing fraud;
• Establishing or defending legal claims; and
• Complying with applicable legal obligations.

Different categories of information may have different retention periods.

When information is no longer reasonably required, it may be deleted, anonymised, or otherwise handled according to applicable requirements.

13. Data Security

We use reasonable administrative, technical, and organisational measures intended to protect personal information against:

• Unauthorised access;
• Unlawful processing;
• Accidental loss;
• Alteration;
• Destruction;
• Disclosure; and
• Misuse.

No internet transmission or storage system can be guaranteed to be completely secure.

Customers should protect passwords and account credentials and should not disclose sensitive authentication information to unauthorised persons.

14. Your GDPR Rights

Where the GDPR applies, individuals may have rights including:

• The right to obtain information about processing;
• The right of access;
• The right to rectification;
• The right to erasure;
• The right to restriction of processing;
• The right to data portability;
• The right to object to certain processing;
• Rights relating to certain automated decision-making;
• The right to withdraw consent where processing is based on consent; and
• The right to lodge a complaint with a competent supervisory authority.

These rights are subject to conditions and exceptions under applicable law.

15. Exercising Your Rights

To submit a privacy request, contact:

info@betseyjohnsonax.shop

Please clearly describe the request and provide sufficient information for us to identify the relevant personal data.

We may request reasonable verification of identity where necessary to protect personal information against unauthorised disclosure.

16. Children

Our website is not intended to knowingly solicit personal information from children who lack the legal capacity to provide relevant consent or enter into applicable transactions independently.

If you believe personal information concerning a child has been provided improperly, contact:

info@betseyjohnsonax.shop

17. Disclosure Required by Law

We may disclose personal information where reasonably necessary to:

• Comply with applicable law;
• Respond to lawful governmental requests;
• Comply with court orders;
• Protect legal rights;
• Investigate fraud;
• Address security threats; or
• Protect customers, the business, or others.

18. Business Transactions

If the operation of the store is involved in a lawful merger, acquisition, restructuring, sale, financing transaction, or similar business event, relevant personal information may be transferred as permitted by applicable law.

19. Third-Party Websites

Our website may contain links to third-party websites or services.

We do not control the independent privacy practices of third parties.

Customers should review the privacy information provided by those third parties before providing personal information to them.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• Operational changes;
• Technology changes;
• Legal requirements;
• Regulatory guidance; or
• Changes to our services.

The updated version will be published through betseyjohnsonax.shop with an updated revision date where appropriate.

21. Contact

Privacy questions and requests may be submitted to:

betseyjohnsonax.shop
Email: info@betseyjohnsonax.shop